Support tickets being a pain in the.

Hi.

I've spent about 2 hours trying to figure this out already.

I got this email from directadmin:

Code:

> A new message or response with subject:
> 
> Waing: 100 non-existant E-Mails have just been sent by some address.
> 
> has arrived for you to view.
> Follow this link to view it:
> 
> https://directadmin_url:2222/CMD_TICKET?action=view&number=000XXXXXX&type=ticket
> 
> 
> ================================
> Automated Message Generated by DirectAdmin 1.52.1
> 
> Do Not Reply.

How can I lose the "Follow this link to view it" and just have the message delivered by email.

Thanks in advance.

Hello,

Not too sure what you want, so I do my guess:

If you want to change the template:

copy /usr/local/directadmin/data/templates/message_user.txt to /usr/local/directadmin/data/templates/custom/
copy /usr/local/directadmin/data/templates/message_tech.txt to /usr/local/directadmin/data/templates/custom/

and update them under to /usr/local/directadmin/data/templates/custom/.

related: https://help.directadmin.com/item.php?id=553

more information: https://www.directadmin.com/search_v...ssage_tech.txt